IKEA · Second-hand · FY25 · European Markets

Get Ready to Be Surprised.

Brand
IKEA
Type
Film · Print · In-store
Market
Europe · Multiple Markets
Deliverables
3 Films · 7 Posters

IKEA Second-hand is a pre-loved furniture offering that lets customers buy and sell used IKEA pieces in-store. The challenge: make second-hand feel like a discovery, not a compromise.

The insight was simple. IKEA furniture is built to last — which means second-hand IKEA is a genuinely good deal. The quality doesn't diminish. Only the price does. That's genuinely surprising.

The campaign platform "Get ready to be surprised" let us express each benefit — price, quality, convenience, returns policy — through the lens of human reaction. Every poster shows someone genuinely delighted. Every film earns that reaction.

Main Campaign Film

Short — Version 1

Short — Version 2

Store Posters — A2 · 7 Executions

Quality that always gets a reaction Below budget, above expectations Offers so good, you'll fall in love A returns policy that's jaw-dropping Quality that makes space for play Some offers just make you dance
Pre-assembled, so you don't have to IKEA in-store

"The quality doesn't diminish. Only the price does. That's genuinely surprising."

Seven poster executions, each finding a different human truth about pre-loved furniture. "Below budget, above expectations." "A returns policy that's jaw-dropping." "Pre-assembled, so you don't have to." Each one earns its reaction. None of them feel like an ad.